--- locale: en page: homepage seo: title: "Burbuxa — AI customer service for WhatsApp & ecommerce" description: "AI that handles your store's customers on WhatsApp, Instagram, Messenger & Email. Connects to Shopify, TiendaNube, WooCommerce or VTEX in minutes." og: title: "Burbuxa — AI customer service for WhatsApp & ecommerce" description: "Your customers think they are talking to a person. Connect your store and let Burbuxa's AI handle service, sell, and operate — you supervise." type: website canonical: "https://burbuxa.com/en" keywords: - whatsapp ai customer service ecommerce - whatsapp chatbot online store - whatsapp automation ecommerce - ai for ecommerce stores - shopify whatsapp integration - whatsapp business ai assistant - instagram automated customer service - ai operating system ecommerce - messenger customer service ai - email ai customer support ecommerce - multichannel ai ecommerce hero: headerPrefix: "An AI team that runs your store on " channels: ["WhatsApp", "Instagram", "Messenger", "Email"] headerSuffix: " — agents that sell, watch, and configure. You set the rules, you supervise." subheader: "Burbuxa is a system of agents. Four are running stores today: a Sales & Support agent on every channel, a Strategist that watches every conversation, a Platform Agent that configures with your approval, and a Trading agent that runs AI Cross-Sell on your storefront. Connect your Shopify, TiendaNube, WooCommerce, or VTEX store in minutes." cta: "Try free with your store" trustBar: "Works with Shopify · TiendaNube · WooCommerce · VTEX" trial: "7 days free · 500 messages for everything · No credit card required" wedgeProof: eyebrow: "WHAT IT DOES TODAY" headline: "WhatsApp commerce that recovers revenue your store is leaving on the table" stats: - value: "24/7" label: "Sales & Support coverage on WhatsApp, Instagram, Messenger, Email" - value: "minutes" label: "Time-to-first-action after connecting your store" - value: "every" label: "Conversation read by the Strategist for patterns you'd miss" socialProof: "Customers of one store visited the physical location to meet \"the person\" who had been helping them on WhatsApp. It was our AI." features: - title: "Sales & Support Agent — sells from your catalog, escalates with full context" description: "Burbujita talks to your customers across WhatsApp, Instagram, Messenger, and Email. Reads your full catalog, checks live order status, speaks in your brand's tone. When it needs human judgment — a complaint, a return, a VIP — it hands off to your team with the conversation, the order, and the history attached." link: label: "Meet the Sales & Support Agent" path: "agents/sales-cs" - title: "Strategist — reads every conversation, surfaces what your dashboards miss" description: "The product everyone asks about that you don't stock. The shipping complaint that's been repeating for two weeks. The Strategist cross-references conversations and reviews against your store data and brings the patterns with the evidence. Read-only by design — it observes, ranks, and recommends, never executes." link: label: "Meet the Strategist" path: "agents/strategist" - title: "Platform Agent — configures Burbuxa, executes with your approval" description: "The configurator. Sets up automations, broadcasts, and CRM rules. When the Strategist surfaces a finding and you approve the action, the Platform Agent makes the change with a full audit trail and a revert path. Approval is the price of trust." link: label: "Meet the Platform Agent" path: "agents/platform" tradingFeature: title: "Trading Agent — runs your storefront merchandising, live as AI Cross-Sell" description: "The first role-aligned operator we shipped. It owns the trading calendar, promotions, and product-page conversion — live today as AI Cross-Sell: recommendations on your storefront that you approve before shoppers see them." link: label: "Meet the Trading Agent" path: "agents/trading" platform: title: "Plus: CRM, Reviews, and Campaigns — all connected" items: - name: "CRM & Inbox" description: "When AI escalates, your team gets full context: what the customer asked, what AI answered, orders, past purchases, internal notes." path: "crm" - name: "Reviews" description: "Automated WhatsApp requests after every delivery. One panel for all your reputation management." path: "reviews" - name: "Broadcasts" description: "Segmented WhatsApp campaigns. Messages land — no algorithms, no feeds." path: "broadcasts" layers: eyebrow: "THE SYSTEM" headline: "Three layers. Few agents done well, not many done badly." body: "Burbuxa is organized into three layers. Layer 1 talks to your customers. Layer 2 are role-aligned operators — the Trading agent is live now (it runs AI Cross-Sell on your storefront), and Operations is the role we're piloting next. Layer 3 watches and configures. Each agent ships only after we can show it actually moves a merchant outcome." rosterCta: "Meet the team" capabilitiesRibbon: eyebrow: "CAPABILITIES & STOREFRONT SURFACES" headline: "The connected surfaces Burbuxa operates around" items: - name: "Automations" path: "automations" - name: "CRM" path: "crm" - name: "Reviews" path: "reviews" - name: "Broadcasts" path: "broadcasts" - name: "Integrations" path: "integrations" - name: "AI Cross-Sell" path: "ai-cross-sell" trial: title: "How the free trial works" rows: - ["Duration", "7 days from when you connect your store"] - ["Included messages", "500 messages — covers AI replies, automations, broadcasts, and templates from a single quota"] - ["Channels", "WhatsApp + Instagram + Messenger + Email"] - ["Integrations", "Shopify, TiendaNube, WooCommerce, or VTEX"] - ["Credit card", "Not required"] - ["After the trial", "Pick a plan or stop using it. No commitment."] close: recap: "An AI team running your store: a Sales & Support agent that customers mistake for a real person, a Strategist that catches what your dashboards miss, a Platform Agent that executes with your approval. All connected to Shopify, TiendaNube, WooCommerce, or VTEX." cta: "Start your free trial" reminder: "7 days free · 500 messages for everything · No credit card required · Cancel anytime" exchanges: - customer: "Do you have this jacket in size M?" ai: "Yes! The Sherpa Lined Jacket is in stock in M. It runs slightly oversized — most customers between S and M go with S. Want me to send you the size guide?" - customer: "Where's my order? I placed it three days ago." ai: "Your order #4812 shipped yesterday via UPS. Expected delivery: Thursday. Here's your tracking link. Let me know if you need anything else." - customer: "I received the wrong item. This isn't what I ordered." ai: "I'm sorry about that. I'm connecting you with our team right now. They'll have your order details and this conversation ready." integrations: title: "Integrations" description: "Connect your store in minutes. Burbuxa imports your catalog, orders, and customers automatically." platforms: "Shopify · TiendaNube · WooCommerce · VTEX · WhatsApp Business · Instagram" link: "See all integrations" evidence: issueLabel: "Issue detected" issueTitle: "23 customers asked for the Oversize Tee in XS — you don't have it in stock" quotes: - text: "Do you have the oversize in XS?" channel: "WhatsApp" - text: "Love it but need XS" channel: "Instagram" - text: "Only see S, M, L — no XS?" channel: "WhatsApp" recurrence: "23 mentions · 18 unique customers" priority: "HIGH" action: "Add size XS — estimated demand 15-20 units/week" automationFlow: trigger: "Abandoned cart" process: "AI builds the message" action: "WhatsApp with cart + link" sectionLabels: hero: "AI AGENT SYSTEM FOR ECOMMERCE" ai: "LAYER 1 — SALES & SUPPORT" voice: "LAYER 3 — STRATEGIST" auto: "LAYER 3 — PLATFORM AGENT" trading: "LAYER 2 — TRADING" platform: "PLATFORM" integrations: "INTEGRATIONS" trial: "FREE TRIAL" platformCount: "connected platforms" faq: - q: "What is Burbuxa?" a: "Burbuxa is an AI system that handles customer service for your online store on WhatsApp, Instagram, Messenger, and Email. Connect your Shopify, TiendaNube, WooCommerce, or VTEX store and the AI answers product, order, and shipping questions from your real store data." - q: "How much does the free trial cost?" a: "The free trial lasts 7 days from the moment you connect your store. It includes 500 unified messages that cover AI replies, automations, broadcasts, and template messages — one quota for everything. No credit card required." - q: "What happens if the AI can't answer?" a: "When the AI needs human judgment, it escalates the conversation to your team with the full history." --- ## Hero ### Header The AI system that handles your customers on WhatsApp, Instagram, Messenger, and Email — sells from your catalog, and runs your store — you set the rules, you supervise ### Subheader Connect your Shopify, TiendaNube, WooCommerce, or VTEX store in under 10 minutes. Burbuxa's AI answers product, order, and shipping questions from your real store data. It runs automations, analyzes every conversation, and escalates to your team with full context.