Shopify App Partner

Built for Shopify. Sell more and resolve support on WhatsApp & Instagram.

Launch AI agents that recover carts, complete purchases, and resolve 95% of common questions—using your existing Shopify setup.

Go live in minutes. Keep your shipping, payments, discounts, and policies; the AI operates within guardrails you control.

No theme changes required
Uses your Shopify shipping and payments
Guardrails for discounts and approvals
Keeps your Shopify configuration—no theme edits
Human handoff for edge cases; every action is auditable
Read-only by default; enable actions with limits
95%
Auto‑resolution
+32%
Cart recovery
10 min
Typical setup

Used by Shopify brands running WhatsApp and Instagram automation

Catalog
Realtime sync
Checkout
Cart links in chat
Support
Escalates when needed

Everything stays in sync

Burbuxa mirrors your Shopify data so conversations are always up to date.

Products, variants, collections, and metafields
Inventory per location and channels
Orders, fulfillments, and tags
Customers, addresses, and notes
Discount codes and price rules
Policies, shipping rates, and FAQs

What the AI can do for Shopify

Data sync, selling, and service built for Shopify workflows.

Sync
Realtime data sync
Keep Shopify and Burbuxa aligned automatically without manual exports.

Full catalog sync including variants, images, and metafields

Inventory updates reflected instantly across channels

Order status, tags, and fulfillment events stay aligned

Customer profiles and purchase history available in context

Sales
AI-assisted selling
Guide shoppers to the right products and close the sale inside chat.

Natural language product search powered by Shopify data

Add items to the customer cart and send checkout links

Apply discount codes within the limits you define

Reuse Shopify shipping rates, taxes, and payment methods

Support
Service & operations
Resolve support requests while keeping operations in sync.

Answer policy and FAQ questions using your Shopify content

Track orders, send status updates, and share tracking links

Log conversations and outcomes back to Shopify with notes and tags

Escalate to your team instantly for approvals or human follow-up

Go live in three steps

Most stores finish setup in under 10 minutes.

Step 130 seconds
Connect your Shopify store
Install the Burbuxa app and authorize access with least-privilege scopes.
No API keys to manage
Read-only by default until you enable actions
Works with any Shopify store
Step 22 minutes
Define AI permissions
Choose which actions Burbuxa can perform and set guardrails for discounts, refunds, and escalations.
Toggle capabilities like cart creation or order edits
Set discount limits and approval thresholds
Decide who gets notified on escalation
Step 3Under 5 minutes
Test and launch
Use the sandbox conversation view to test flows, then toggle live when ready.
Preview responses before customers see them
Log every action for review
Turn on channels gradually or all at once
You're Live!

Your integration is active and ready to handle customer interactions

Security & governance

Enterprise controls without slowing you down.

Requirements
Shopify Basic plan or higher
Admin or staff account with app install permissions
WhatsApp Business account if using WhatsApp channel
Limitations
Respects your existing checkout, payment, and shipping configuration
Subject to Shopify API rate limits and platform availability
Does not modify theme templates or Liquid files
Security & governance
Enterprise controls without slowing you down.
Secure authentication with granular scopes
Role-based access for staff, managers, and admins
Action-level audit logs synced back to Shopify
Optional SSO and data residency controls for enterprise plans

See it in action

Examples of how Burbuxa handles Shopify conversations.

Product discovery
Find the right item
Customer:Looking for waterproof hiking boots in size 8.
Burbuxa:Here are two waterproof boots in size 8. Want me to add the Patagonia Ridge boot to your cart?
Checkout assistance
Complete the purchase
Customer:Can you apply my VIP10 code and send checkout?
Burbuxa:Done. I applied VIP10 (10% off). Here is your secure checkout link to finish the order.
For developers
Shopify developer toolkit
Access webhook events, sandbox data, and SDKs to build custom automations on top of Shopify.
Verified Shopify app scopes and webhook templates
Webhook triggers for carts, checkouts, orders, and customers
CLI, Postman collection, and sample apps available
# Shopify order webhook
POST /api/v1/shopify/orders
{
"orderId": "#12345","status": "fulfilled","tags": ["vip-customer"]}
# Generate checkout link
POST /api/v1/shopify/checkouts
{
"customerId": "gid://shopify/Customer/789","items": [{"sku": "SOFTSHELL-RED", "quantity": 1}]}

Ready to connect your Shopify store?

Launch in minutes and keep every Shopify workflow intact.

WhatsApp