AI Intelligence

Turn reviews into a product roadmap

Your AI mines reviews and support threads for defects, requests, and opportunities.

Critical Issues23

Feature Requests47

Opportunities15

Transform Reviews Into Product Strategy

AI-powered analysis that turns customer feedback into actionable product improvements

Core Feature

Review Intelligence → Product Improvement

Your AI reads every review and support thread to extract issues, unmet needs, and feature requests. It clusters insights, suggests product changes, and quantifies potential impact (e.g., "reduce scent intensity," "add half sizes," "softer upper for pronators").

Actionable Insights

Is it actionable? Each insight includes examples, severity, and recommended owner (Ops/R&D/Support).

Prioritized by Impact

Each insight quantified by potential revenue impact and customer satisfaction lift

Impact Metrics

Reviews Analyzed50K+

Insights Generated85

Product Improvements32

Star Rating Increase+0.8

How It Works

From raw feedback to strategic insights in three steps

Collect & Analyze

AI ingests reviews from all platforms, support tickets, and chat logs. Natural language processing identifies themes and sentiment.

Cluster & Prioritize

Groups similar feedback, quantifies impact on ratings and revenue, assigns severity scores based on frequency and business impact.

Recommend & Track

Generates specific action items with owner assignments, monitors implementation, and measures post-change sentiment.

Powerful Features

Turn customer feedback into competitive advantage

Themes & Severity

Clusters with volume, star impact, and representative quotes.

Action Proposals

Clear recommendations (e.g., ingredient swap; size curve adjustments).

Loops to Ops/R&D

Assign owners; track fixes and post-change sentiment.

Sentiment Analysis

Track sentiment evolution over time, identify trending issues before they become critical

Product-Specific Insights

Detailed analysis per SKU with variant-level recommendations and competitor comparisons

See It In Action

Watch how AI transforms reviews into product improvements

Review Analysis Dashboard

See patterns emerge from thousands of reviews

Live Demo

Action Tracking

Monitor implementation and impact

Case Study

Sample Insights Preview

Real insights from actual product reviews

Critical

“Sizing runs small” - 234 mentions

Impact: -0.7 stars

Opportunity

“Add pockets” - 156 mentions

Potential: +15% sales

Positive

“Great quality” - 512 mentions

Strength to leverage

Proven Results

Brands using Review Intelligence see measurable improvements

4.2→4.8

Avg Star Increase

-67%

Return Rate

3 weeks

Time to First Insight

+23%

Customer LTV

“

We discovered 23 product improvements from review analysis. Customer satisfaction is up 31%.

Lisa Martinez

Customer Success Lead

Trusted by top brands

Leading e-commerce brands rely on Burbuxa to automate their operations

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