Official App

Automate sales and support on WhatsApp—LATAM‑ready for Tiendanube.

AI agents that sell, recover, and support—MercadoPago links and cuotas included.

Launch in minutes without theme changes. Keep your carriers, payment rules, and language. Operate with brand‑safe guardrails.

No theme edits required
Supports MercadoPago and cuotas
WhatsApp conversations in your tone
No theme edits; your checkout stays intact
Human handoff and approvals for sensitive actions
Scoped permissions and audit logs
45%
CTR
+28%
Conversion lift
10 min
Typical setup

Trusted by Tiendanube stores across LATAM

MercadoPago
Integrated
Cuotas
Installments supported
Logistics
Local carriers

Everything stays in sync

Burbuxa keeps your Tiendanube store data aligned in real time.

Products, variants, images, and categories
Inventory per location and channel
Orders, statuses, invoices, and notes
Customers, tax IDs, and addresses
Discounts, promotions, and coupons
Policies, shipping options, and FAQs

What the AI can do for Tiendanube / Nuvemshop

Catalog sync, WhatsApp sales, and operations built for LATAM.

Catalog
LATAM-ready catalog sync
Mirror your catalog with support for variations, categories, and regional pricing.

Unlimited products and variants with high-resolution images

Category hierarchy mapping for storefront menus

Inventory tracking per warehouse and marketplace

Pricing, currency, and translation support across countries

WhatsApp
WhatsApp sales & support
Run sales and customer care in WhatsApp using your Tiendanube data.

Answer in Spanish or Portuguese with your brand tone

Build carts and create Tiendanube orders automatically

Send MercadoPago links, QR codes, and installment options

Share delivery estimates based on your shipping rules

Operations
Operations & automations
Automate order updates, returns, and follow-ups with guardrails.

Send status notifications and tracking updates in real time

Handle returns, exchanges, and order edits with approvals

Trigger review requests and post-purchase journeys

Log every interaction back to Tiendanube for reporting

Go live in three steps

Most stores finish setup in under 10 minutes.

Step 11 minute
Install from the App Store
Find Burbuxa in the Tiendanube marketplace and authorize with OAuth.
One-click install from marketplace
Automatic webhook configuration
No manual API keys required
Step 22 minutes
Connect WhatsApp Business
Link your WhatsApp Business account to handle sales and support messages.
Guidance for Meta Business verification
Import message templates in Spanish and Portuguese
Assign escalation contacts
Step 3Under 5 minutes
Configure and launch
Set business rules, MercadoPago preferences, and go live when ready.
Define discount limits and approval rules
Choose shipping providers and fallback options
Toggle channels on when you are ready
You're Live!

Your integration is active and ready to handle customer interactions

Security & compliance for LATAM

Stay in control of data, permissions, and regulatory needs.

Requirements
Active Tiendanube or Nuvemshop store
Permission to install marketplace apps
MercadoPago account for payment links and cuotas
WhatsApp Business number (recommended for WhatsApp channel)
Limitations
Respects your existing payment and shipping configuration
Subject to Tiendanube/Nuvemshop API rate limits
Does not modify your store theme or templates
Security & compliance for LATAM
Stay in control of data, permissions, and regulatory needs.
Secure authentication with scoped permissions
Audit logs for every AI action and data sync
Role-based access for staff and administrators
Optional data residency in Brazil and Argentina (on request)

See it in action

Examples of how Burbuxa handles Tiendanube conversations.

WhatsApp sales
Assist a shopper
Customer:Hi! Do you have the red softshell jacket in size M?
Burbuxa:Yes, it is in stock for ARS $45.990. Want me to add it to your cart and send a MercadoPago link?
Order tracking
Follow up on an order
Customer:Where is order #12345?
Burbuxa:Order #12345 shipped with OCA today. Delivery between Tuesday and Wednesday. Tracking: OCA123456.
For developers
Tiendanube developer toolkit
Leverage product, order, customer, and webhook coverage to extend Burbuxa with your systems.
REST endpoints for products, customers, orders, and inventory
Webhook events for order creation, updates, and cancellations
SDKs and Postman collection available in Spanish and Portuguese
# Tiendanube order webhook
POST /api/v1/tiendanube/orders
{
"order_id": 12345,"status": "ready_to_ship","carrier": "oca"}
# Generate payment link
POST /api/v1/payments/mercadopago
{
"customer": "+5491123456789","amount": 45990,"installments": 6}

Ready to automate your Tiendanube store?

Launch in minutes without rebuilding your stack.

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