An AI that knows your catalog, your orders, and your brand voice — and handles your customers 24/7 as if it were you
Burbujita trains on your real catalog, your real orders, and your brand voice. It searches products, checks shipping status, processes sales, qualifies leads, and escalates to your team with the full history. Works on WhatsApp and Instagram.
Burbujita
online
Searches your real catalog and answers with exact data
When a customer asks about a product, the AI searches your full catalog: available sizes, current prices, collections, variants. Every answer is built on the spot with real data from your store.
Burbujita
online
Real-time order status — without your team lifting a finger
Burbujita accesses the customer's real order, identifies the carrier, tracking number, and estimated delivery date. The question that eats the most of your team's time, solved on its own.
Sells on WhatsApp — with cart, payments, and promotions
Builds complete orders on WhatsApp: adds products to the cart, applies active promotions, informs about payment methods, and processes the order. All in the same conversation.
When it needs a person, it escalates with full context
Your team gets the complete history: what the customer asked, what the AI answered, active orders, past purchases, and internal notes. They never start from zero.
Lead qualification mid-conversation
The AI qualifies leads while it chats: detects purchase intent, budget, and timing. You configure the rules — when a lead qualifies, it triggers a notification to your team, adds them to Google Sheets, or unlocks exclusive content. All automatic, in the same conversation.
Brand voice you control
You set response length, tone per platform (WhatsApp vs Instagram), how long messages get split. You teach the AI with real examples and correct the responses you don't like. Your brand, your rules.
Channels
WhatsApp Business
Direct messages
DMs, comments, live, stories
MercadoLibre
Questions and messages