Collect, manage, and respond to reviews — all in one panel
Automate post-delivery review requests via WhatsApp. Manage your entire reputation from a unified dashboard with rating metrics, response rate, and volume. Display reviews on your store with embeddable widgets. And every pattern in your reviews feeds into Merchant Voice.
Burbujita
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Automatic requests via WhatsApp
After every delivery, your customer gets a WhatsApp message asking for their review. They rate and comment without leaving the conversation. WhatsApp response rates far exceed email.
Unified reputation dashboard
All your reviews in one panel: average rating, volume, response rate, trends. See which products have the best reception and which need attention.
Embeddable widgets for your store
Display reviews directly on your product pages. Your customers see real opinions from other buyers, right where it matters most: at the point of purchase decision.
AI-assisted responses
AI suggests responses for each review based on the conversation and order context. You approve or edit before publishing. Respond faster without losing quality.
Connected to Merchant Voice
Every pattern in your reviews feeds into Merchant Voice. If 15 customers mention the same problem, Merchant Voice detects it, groups it, and recommends what to do — with evidence.