Your store sends WhatsApp updates before the customer even asks
18 triggers connected to your Shopify, TiendaNube, WooCommerce, or VTEX. Order confirmed, shipped, delivered, abandoned cart, repurchase, new customer welcome — all automatic, all on WhatsApp. Set up once, runs forever.
TRIGGER
Abandoned cart
AI
AI builds the message
WhatsApp with cart + link
Abandoned cart recovered in seconds
A customer abandons their cart at 2am. At 2:01, they already have a WhatsApp message with their cart and a link to complete the purchase. Nobody had to wake up.
Confirmation, shipping, and delivery — automatic
Every status change in your store triggers the right WhatsApp message. Your customer always knows where their order is, without your team lifting a finger.
Order-placed filters by payment and fulfillment
Order-placed flows can filter by payment method and by delivery or pickup, so the right confirmation or next step goes out for that checkout path.
Repurchase, welcome, and custom sequences
First purchase, new customer, estimated repurchase date — every event triggers an automatic sequence. Messages that arrive at just the right time with relevant content.
Automatic post-delivery reviews
Order delivered triggers a review request via WhatsApp. The customer rates and comments in the same conversation. Response rates far exceed email.
Smart cross-sell
After a purchase, the automation can suggest complementary products based on what the customer bought. Right timing, right product.
18 triggers — the full lifecycle
Orders
- Order confirmed
- Order preparing
- Order shipped
- Order out for delivery
- Order delivered
- Ready for pickup
- Order placed with filters
Payments
- Payment failed
- Refund confirmed
- Payment info sent
Customers
- Abandoned cart
- New customer
- Auto repurchase
- New lead
- Cross-sell
Advanced
- Ticket label
- Recurring schedule
- External webhook
- Manual launch
How a flow works
Example: abandoned cart