Your store sends WhatsApp updates before the customer even asks
18 triggers connected to your Shopify, TiendaNube, WooCommerce, or VTEX. Order confirmed, shipped, delivered, abandoned cart, repurchase, new customer welcome — all automatic, all on WhatsApp. Set up once, runs forever.
TRIGGER
Abandoned cart
AI
AI builds the message
WhatsApp with cart + link
Abandoned cart recovered in seconds
A customer abandons their cart at 2am. At 2:01, they already have a WhatsApp message with their cart and a link to complete the purchase. Nobody had to wake up.
Confirmation, shipping, and delivery — automatic
Every status change in your store triggers the right WhatsApp message. Your customer always knows where their order is, without your team lifting a finger.
Repurchase, welcome, and custom sequences
First purchase, new customer, estimated repurchase date — every event triggers an automatic sequence. Messages that arrive at just the right time with relevant content.
Automatic post-delivery reviews
Order delivered triggers a review request via WhatsApp. The customer rates and comments in the same conversation. Response rates far exceed email.
Smart cross-sell
After a purchase, the automation can suggest complementary products based on what the customer bought. Right timing, right product.
18 triggers — the full lifecycle
Orders
- Order confirmed
- Order preparing
- Order shipped
- Order out for delivery
- Order delivered
- Ready for pickup
Payments
- Payment failed
- Refund confirmed
- Payment info sent
Customers
- Abandoned cart
- New customer
- Auto repurchase
- New lead
- Cross-sell
Advanced
- Ticket label
- Recurring schedule
- External webhook
- Manual launch
How a flow works
Example: abandoned cart