Who is using Burbuxa
The request starts from a person who is signed in, not from a shopper message.
- Signed-in person
- Current store
- Active account
Platform Agent
Help for people using the Burbuxa dashboard.
The Platform Agent helps people who are signed in to Burbuxa. It can check or manage only the stores and actions that person may use.
The trial lasts 7 days. Included credits match your selected plan: 200 with Takeoff, 1,600 with Orbit, or 4,000 with Infinity. You select a plan during trial setup. A payment method is required, and the selected plan renews automatically after the trial unless you cancel.
The Platform Agent serves signed-in Burbuxa users through dashboard tools.
Access checks
Who is using Burbuxa, what they may do, and what happened
What that person may do
Burbuxa checks the store and action before it makes a change.
- Team role
- Allowed stores
- Allowed actions
Dashboard tools
Dashboard tools stay separate from the Assistant that talks to shoppers.
- Separate tools
- Checked information
- Clear results
What happened
Burbuxa records the action and any error so the team can review it.
- Recorded actions
- Error details
- Clear access rules
How it works
From a dashboard request to a checked result
- 01
Identify the team member
Link the help request to the person who is signed in.
- 02
Check access
Check whether that person may view or change the store and action.
- 03
Choose a dashboard tool
Use only a tool that is allowed for that person and request.
- 04
Return the result
Explain the outcome or error without exposing secrets or another user's data.
Hard separation
Dashboard actions require a signed-in user with access.
Platform Agent tools use the signed-in user's allowed stores and actions.
- 01Keep sign-in details separate from customer conversations.
- 02Check outside information before using it.
- 03Allow actions only for stores the user can manage.
Frequently asked questions
Use the dashboard when the job is operating Burbuxa.
The Platform Agent keeps dashboard work separate from shopper conversations.